FAQ

Orders and product listings

How can I check my order status?

After you place an order, Shopify sends an order confirmation to the email address used at checkout. When tracking is available, a shipping confirmation email includes the tracking link.

How do I choose a product quantity?

Available formats and package quantities vary by product. Select an option on the product page and review the design, format, quantity, price, and availability before adding it to your cart.

What payment methods are accepted?

The payment methods currently available for your order appear at checkout. Availability can vary by device and location.

Shipping and delivery

Where does Forever Postal ship?

Current destinations, processing information, shipping methods, and estimated delivery details are maintained in our Shipping Policy.

What happens if I am not available for delivery?

Delivery handling depends on the carrier and service used. Follow the tracking link for the latest status and any carrier instructions.

Returns and exchanges

Can I return or exchange an item?

Return eligibility, the current return window, exchange information, and return instructions are maintained in our Refund Policy. Contact customer support before sending an item back.

Customer support

How can I contact Forever Postal?

Email help@foreverpostal.com or call +1 346-227-9213. Service hours are Monday through Saturday, 9 a.m. to 6 p.m. ET.

What is the mailing address?

Starlogistics Stamps LLC
18650 Galatina St, Unit F07
Rowland Heights, CA 91748-3712
United States